E-commerce
JP Dose
Smart automation of customer experience and sales over WhatsApp
Overview
Azeer connected JP Dose's commercial platform to the WhatsApp Business API so the two systems run as one. AI handled the full sales and support flow, order confirmations, shipment tracking, and cart-recovery campaigns, cutting manual work and giving customers one place to buy and get answers.
Impact
The customer journey improved. Notifications moved between the store and its customers with fast response times, abandoned-cart rates dropped, and sales followed.
E-commerceWhatsApp Commerce