HealthcareRiyadh, Saudi Arabia
King Fahad Medical City
Operational efficiency that elevates the standard of patient care
45 → 3 min
Per-request handling time
24/7
Service continuity
Overview
Since 2023, King Fahad Medical City has relied on Azeer to handle its complex communication operations. Azeer automated medical inquiries and appointment scheduling using AI, relieving the operational pressure on the medical center's field branches.
Impact
Per-request handling time dropped from 45 minutes to 3 minutes, improving response efficiency and ensuring round-the-clock, 24/7 service continuity.
HealthcareAppointments